What Pet Supermarket’s loyalty program offers pet owners, pets

Pet Supermarket, which offers pet grooming services, self-serve dog wash and veterinary care, has a clear mission: "We strive to enhance the lives and bonds between pets and their people. Our goal is to be your trusted local, neighborhood pet store, because after all, we speak pet!"

As part of fulfilling that mission Pet Supermarket has updated and enhanced its loyalty program called VIP Rewards which boasts 1.8 million members.

Upon signup members get 15% off their next purchase and every 150 points earns a $5 reward (one dollar spent equals one point.)

If a member creates a pet profile they earn 10 points and their pet receives an exclusive surprise if their birthday is included in the profile. Members also get double points on the birthday date.

Members can also earn points by making a donation to local pet charities.

Pet owners are also rewarded when it comes to dog washes. After the purchase of six, pet owners receive a free wash.

The extra benefits and perks to the loyalty program were designed given extensive research and insights from store associates, according to the brand, and every brand decision is focused on removing friction and enhancing enjoyment.

Now through Nov. 24, 2024, those shopping at Pet Supermarket get a buy one, get one at 50% offer on all holiday accessories, apparel, toys and treats.

Additional online shopping offers as of press time included 10% for customers buying online and picking up at the store. There's also a 40% off auto ship deal on the first auto ship order and then 5% off auto ship in the future.