Dunkin' customer reports losing $260 in rewards following program update

Dunkin' recently changed its rewards program policy to make points expire after one year from the last day of the month they were earned. This policy change has upset some customers such as Aaron Braun of Stow, Massachusetts, according to a report by CBS News.

He said he lost 62,000 points with this change, which equates to around $260. He said he was planning to let his kids use these points for food and drinks.

"I wrote and said, 'I've been loyal to you, but you're not showing any loyalty back to me.' It's a local company, I mean Dunkin' was founded up here. They're all over the place, but they started up in Massachusetts, so it's rough," Braun said.