Networld Media Group Editor Bradley Cooper met up with Prakash Karamchandani, co-founder of Balance Pan-Asian Grille, at the recent Fast Casual Executive Summit to talk about the chain's loyalty program.
The brand has a points per dollar loyalty program. Members get points with downloading the app and purchases. There is also a referral program that earns members points.
Balance Pan-Asian Grill has six locations and has begun franchising.